Session Integrity Lab
Flagship cohort. Score sessions, write limitations, and present to a guest PM. Includes a year of Desk Access after.
Programs
One flagship cohort, several shorter clinics, and a self-paced desk. All of them assume you already ship events. None of them sell you a dashboard.
Flagship cohort. Score sessions, write limitations, and present to a guest PM. Includes a year of Desk Access after.
Sampling design for recordings. How to over-sample struggle without turning the library into horror clips. Dates announced by email.
Name stalls that look like abandonment. KYC OCR, OTP, search filters, and payment hops get their own vocabulary.
Write the rules that decide when an event is allowed to enter a quality score. For teams whose dictionary is noisy, not empty.
When average session quality slides after a release, separate mix shift from genuine product regression.
Desk materials on backgrounding, multi-window, and deep links — the session boundaries mobile analytics still fudges. Included in Desk Access.
If you have replay tooling, the Lab is the honest path. If you only have events, start with Desk Access and the Journal.
Ask a coordinator See fees